Systems

The systems.

A working family of commerce software — search, messaging, support, catalog, pricing, storefronts, and the tooling underneath.

01 — Build

Custom Apps

Offering details →

Suggests the right add-on product at the right moment — with review built in.

  • Recommendations prepared with context
  • Reviewed before customers see them

Turns “I want a trade account” emails into clean, reviewable records.

  • Submissions become structured records
  • Nothing gets lost in an inbox

Bedrock

IN PILOT

A full commerce stack — storefront, catalog, orders, admin — owned end to end.

  • The whole stack in one system
  • Integrations built in, not bolted on
02 — Discover

Commerce Search

Offering details →

Shoppers type what they want in plain words — and actually find it.

  • Understands everyday shopping language
  • Suggests matching pieces, with the reason
03 — Connect

Customer Automation

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All customer messaging in one place — email, SMS, history, and campaigns.

  • Every follow-up knows what the last one said
  • Stopped work resumes without repeating

Finds past customers worth contacting again — and runs the outreach.

  • Re-checks eligibility before every send
  • A person approves every batch

9,911 unique provider-accepted messages — September 15 record

8,605 delivered — later campaign-linked snapshot

A shared SMS inbox for the whole team, with follow-ups built in.

  • One conversation per customer, visible to everyone
  • Draft-order follow-ups on a schedule

Runs delivery scheduling for high-touch orders, end to end.

  • Matches orders to delivery appointments
  • Sends controlled, logged reminders
04 — Assist

Support Automation

Offering details →

Answers the phone with the customer's order history already open.

  • Every call becomes a searchable record
  • A human can take over mid-call

Drafts support replies from the actual ticket — a person hits send.

  • Drafts use the real order and policy
  • Nothing sends without approval

Canon

IN PILOT

Approved answers, structured so automated support stays accurate.

  • Policies become citable articles
  • Seven articles in pilot review
05 — Organize

Catalog & SEO

Offering details →

Writes product details and image captions for huge catalogs — then double-checks every one.

  • Every write verified afterward
  • Conflicts flagged instead of shipped

31,460 editorial stories applied — August 6–7 records

85,032 image-alt matches verified

Turns search trends into reviewed content changes for the store.

  • Research becomes concrete proposals
  • Every change reviewed first
06 — Verify

Price Intelligence

Offering details →

Parity

PAUSED — BY DECISION

Watches competitor prices so you don't check by hand. Paused by decision.

  • Every observation keeps its source
  • Paused by decision — relaunched right or not at all

Catches catalog price discrepancies and manages promotions that can always be undone.

  • Changes previewed before they run
  • Originals preserved — always reversible

Cart discounts that apply themselves — only when the rules say so.

  • Runs natively in Shopify checkout
  • Independent of price monitoring
07 — Experience

Web & App Development

Offering details →

A storefront your team edits themselves — fast on the worst traffic day of the year.

  • Edit content without a developer
  • Cart stays reliable under load

Stops invoice checkouts from losing the customer mid-payment.

  • Invoice context survives to checkout
  • Built against the real failure

RELIC

IN PILOT

An editorial storefront concept for fragrance — design that survives real merchandising.

  • Art direction as editable sections
  • Working prototype
08 — Apply

Applied Systems

Offering details →

SunKit

IN PILOT

Sun, moon, and terrain math as a reusable building block for apps.

  • Solar and lunar calculations in one library
  • A stable core other apps build on

Conductor

IN PILOT

Software that hands work to specialist tools and collects the results.

  • Tasks routed to configurable workers
  • Runs in controlled test environments

Stagecraft

IN PILOT

Product imagery without the photoshoot — grounded in your real products.

  • Room imagery from real product references
  • Short product-film workflow in pilot
09 — Operate

Consulting

Offering details →

Turns scattered records into finished, checked documents.

  • Packets assemble automatically
  • Visually checked before sending

Toolkits for when things break — releases, storage, files.

  • Every change has a path back
  • Verified results only

Finds why the store is really breaking — then fixes it and proves it.

  • The real cause, not the symptom
  • Fixes verified against the failure

Want one of these working for you?

A free 30-minute call. We'll tell you which system fits — or what we'd build instead.